SMOKEWARE.COM SHIPPING POLICY
All orders are shipped within 48 hours of receiving your order. We ship our products via FedEx or USPS. International orders may require additional shipping charges. Please call or email us to arrange shipping for your international order.
WARRANTY & RETURNS POLICY
Smokeware.net LLC stands behind all their products. Smokeware.net LLC products and components are warranted against failure due to defective material or workmanship for a period of one year from the date of purchase. Smokeware.net will replace the defective product within 30 days of the return of the defective product. All costs for return and replacement of the defective product will be paid by seller, Smokeware.net LLC. Please notify us via email or through our toll free number of any problems with your product. Smokeware.net LLC will not pay for costs of returns that do not fall under our warranty.
We offer an exchange or refund (by the original payment method) as preferred by the buyer for any reason on products within 30 days of the purchase date. The purchaser may choose either replacement or refund within this 30 day period. To initiate a refund please contact the SmokeWare.net LLC via email or by calling our toll free number listed in the customer service section of this website.
Contact Smokeware.com by Telephone
Call us at (855) 344-9273
Fax # (904) 395-9039
Customer Service Assistance
233 6th Ave. North
Jacksonville Beach, FL 32250