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Shipping and Returns

SMOKEWARE.COM SHIPPING POLICY

All orders are shipped within 48 hours of receiving your order.  We ship our products via UPS or USPS. International orders may require additional shipping charges. Please call or email us to arrange shipping for your international order.



WARRANTY & RETURNS POLICY

Warranty

Smokeware.net LLC stands behind all their products.  Smokeware.net LLC products and components are warranted against failure due to defective material or workmanship for a period of one year from the date of purchase.  Smokeware.net will replace the defective product within 30 days of the return of the defective product.  All costs for return and replacement of the product will be paid by seller, Smokeware.net LLC.  Please notify us via email or through our toll free number of any problems with your product.  

Refund Policy

We offer an exchange or refund (by the original payment method) as preferred by the buyer for any reason on products within 30 days of the purchase date.  The purchaser may choose either replacement or refund within this 30 day period. To initiate a refund please contact the SmokeWare.net LLC via email or by calling our toll free number listed in the customer service section of this website.

 

Contact Smokeware.com by Telephone

Call us at (855) 344-9273

Fax #  (904) 395-9039

Customer Service Assistance

Email sales@smokeware.com

Mailing Address

SmokeWare™
233 6th Ave. North
Jacksonville Beach, FL 32250

 

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